Refund Policy

1.1 Deposit Policy

The required deposit of $1,000 is non-refundable under all circumstances, including but not limited to:

• Personal emergency or illness
• Change in travel plans
• Work or family obligations
• Weather-related concerns
• Travel restrictions or advisories
• Changes in personal financial situation

1.2 Purpose of Non-Refundable Deposit

The non-refundable deposit policy ensures we can maintain our intimate group sizes and cover non-recoverable costs associated with your reservation, including venue bookings, staffing, and advance preparations for your retreat experience.

2.1 Final Payment Deadline

Final payment is due 30 days before your retreat departure date. For the Uvita Women's Wellness Retreat, final payment of $1,500 is due by September 2, 2025.

2.2 Late Payment Consequences

Failure to pay the final balance by the specified deadline may result in forfeiture of your retreat spot. No refund of the deposit will be provided in case of late payment forfeiture.

2.3 Cancellations After Final Payment

Cancellations made after the final payment deadline are non-refundable for both the deposit and final payment. However, your spot may be transferred to another guest with our approval, and we will work with you to facilitate this when possible.

3.1 Spot Transfer to Another Person

If you cannot attend your retreat, you may transfer your spot to another person subject to our approval. The new participant must meet all retreat requirements including age restrictions and conduct policies.

3.2 Transfer to Future Retreat

In exceptional circumstances and at our sole discretion, we may allow you to transfer your reservation to a future retreat. This option is not guaranteed and is subject to availability and additional terms.

3.3 Transfer Fees

Transfer requests may be subject to administrative fees and any price differences between retreat offerings. All transfers must be approved in advance and in writing.

5.1 Schedule Changes

While every detail has been thoughtfully planned, we remain in tune with nature's rhythm. Should weather or unforeseen events affect our schedule, activities may be adjusted or substituted with equally meaningful and memorable alternatives.

5.2 Retreat Cancellation by Travel in Serene

In the unlikely event that we must cancel a retreat due to circumstances beyond our control, we will provide a full refund of all payments made or offer the option to transfer to a future retreat.

5.3 Minimum Group Size

Retreats require a minimum number of participants to proceed. If minimum enrollment is not met, we reserve the right to cancel the retreat and provide full refunds or transfer options.

6.1 Medical Emergencies

While we understand that medical emergencies are unexpected and serious, our deposit remains non-refundable. We strongly encourage travel insurance to cover these situations.

6.2 Force Majeure Events

In cases of extraordinary circumstances such as natural disasters, political instability, or travel bans that make retreat participation impossible, we will work with guests on a case-by-case basis to find appropriate solutions.

7.1 Refund Timeline

When refunds are applicable (such as retreat cancellation by Travel in Serene), refunds will be processed within 10-14 business days to the original payment method.

7.2 Transfer Processing

All transfer requests must be submitted in writing and are subject to approval. Processing may take 5-7 business days.