Privacy Policy

1.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Payment and billing information
• Travel preferences and dietary restrictions
• Emergency contact information
• Health and accessibility information (when voluntarily provided)
• Communication preferences and consultation details

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and device information
• Pages visited and time spent on our website
• Referring website information

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, accommodation providers, transportation services, and email service providers.

3.2 Legal Requirements

We may disclose your information if required by law, to protect our rights, or in response to legal process or emergency situations.

3.3 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.1 Newsletter and Updates

With your consent, we may send you email updates about new retreats, special offers, and travel tips. You can unsubscribe at any time using the link in our emails.

4.2 Transactional Emails

We will send you important emails related to your booking, payment confirmations, and retreat information. These emails are necessary for our service and cannot be opted out of.

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.2 Payment Security

All payment information is processed through secure, encrypted channels using industry-standard security protocols. We do not store complete credit card information.

5.3 Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

6.1 Access and Updates

You have the right to access, update, or correct your personal information. Contact us to make changes to your information.

6.2 Email Preferences

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

6.3 Data Deletion

You may request deletion of your personal information, subject to legal requirements and legitimate business needs.

7.1 Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.

7.2 Analytics

We use web analytics services to understand how visitors use our website. This helps us improve our services and user experience.